It’s important to your companies health and revenue to have great employees that love their job and are invested in your business. As managers the best thing we can do is say thank you. Find times and places where you can do this and make it your priority. It is simple to do and will improve your business in a measurable way. This is also true for contractors and people who you outsource work to. In our culture at Xilium we thrive on hearing we do good work and it energizes us to do more and have a deep loyalty to our clients. HBR has details on this subject but the simple take away is say thank you.