As a small business owner you are flexible and can easily adapt your organization to the needs of our clients. Often a small business has at least one key employee and like the rest of us has their own quirks. To manage well your experience and adaptability allows you to structure your offerings and the other parts of your company to fit with this key person.
We’re all different and we each respond and communicate in different ways. Shelley Prevost talks about the different work personalities and how to recognize and best fit them into your organization. At Xilium we work to fit in your organization and fill the gaps and take much of the more routine work so that you can focus both your efforts and your key employees into more productive tasks. Given the number of hours you work and pay attention to your business, imagine if the more routine tasks and the specialized online work to promote your business are handled by well-educated, lower cost outsourced workers.
Consider expanding your business and allowing yourself to be found easily online when someone needs your services. Word of mouth is a good business model and word of mouth is moving online, so be there when people talk.